Product
Product · Journey

From booking to post-stay, every step automatic.

Autosify runs your guest journey — pre-arrival reminders, in-stay upsell, post-stay survey. Every step flows through AI; you focus on operations.

What's on this page?

  • Pre-arrival automation

    T-48h, T-24h, arrival day — welcome message, check-in directions, room info, all in your hotel's voice.

  • In-stay upsell

    Spa, restaurant, transfer suggestions — personalised by season, occupancy and guest history.

  • Check-out + review

    Departure-day thank-you, Google/TripAdvisor review invite, loyalty campaign.

  • Audience targeting

    After a trigger date, audience_rules filter the audience — premium guests only get upsell, certain origin-country guests get a different language.

  • Flow metrics

    Open, reply, conversion per journey — see which message is working and which isn't, right in the panel.

  • Reminders + recovery

    Gentle reminder after 24h of no reply, draft-booking waiting-for-approval flag, closes traditional drop-off loops.

Guest Journey

From booking to post-stay — every step covered.

Autosify automates each moment you touch your guest. You only give the final nod.

Stage 01 — Booking

Turn a social DM into a direct booking.

"Any rooms?" on Instagram, WhatsApp or Telegram is checked against your PMS and answered with live price and availability in seconds. Guest picks — a draft reservation lands in your console.

  • Live PMS availability and pricing
  • Dates, room type, party size collected automatically
  • Draft reservation — confirmation only sent after you approve
Instagram DM#IG-2947
M
Merhaba, 14–16 Ağustos için 2 yetişkin Deluxe oda var mı?
Deluxe Deniz Manzaralı müsait — 2 gece için 6.200 TL. Rezerve edeyim mi?
A
Taslak rezervasyon14–16 Ağu · 2 yetişkin · Deluxe Deniz · 6.200 TL
Cloudbeds

How It Works

One guest message,five quiet steps.

From a guest's first Instagram hello to being met at the door the next day — here's what happens behind the scenes.

01

21:14 — Sunday

The guest writes.

An Instagram message arrives: "Hi, do you have rooms for three, June 10-12?" Autosify catches the first moment.

02

21:14 — Immediately

Autosify understands.

The language is Turkish. The intent is an availability query. Dates and guest count are extracted. Your PMS is queried.

03

21:14 — 4 seconds later

A calm reply.

"Hello! For June 10-12 we have two room types available. Deluxe is 4,800₺, Junior Suite is 6,200₺. Which would you prefer?"

04

21:20 — 6 min later

A draft forms.

The guest chooses, shares contact. A draft reservation lands on your dashboard. You approve at a glance.

05

Next day — 14:00

A reminder goes out.

A gentle confirmation on check-in morning, arrival info before ETA. When the guest steps to your door, you're already expecting them.

Let's design your journey flow.

Your season, occupancy pattern, guest profile — we plan a personalized journey flow on the demo call.

Request Demo