AI Reception for Hotels

Guest messages,answered in under 10 seconds by AI.

Instagram, WhatsApp, web and more — automatic in 23 languages. Live availability from your PMS, instant booking. Even while reception sleeps.

  • 7 enterprise PMS connectors
  • 8 messaging channels
  • 23 languages, auto-translated
  • 24/7 always-on reception
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One platform, one conversation

8Channels
7PMS connectors
23Languages (AI)
< 10sAvg reply

Trusted Integrations

Autosify speaks, unnoticed, to the systems your hotel already runs on.

Cloudbeds·Mews·Oracle OPERA Cloud·Elektraweb·WhatsApp Business·Instagram·Telegram·Messenger·Etstur·Cloudbeds·Mews·Oracle OPERA Cloud·Elektraweb·WhatsApp Business·Instagram·Telegram·Messenger·Etstur·
Industry

Hotel communication is more stretched than it's been in a decade.

Guest messages arrive from everywhere; front-desk teams keep shrinking. The observations below are industry-wide.

  • Social DM traffic

    Instagram and WhatsApp booking inquiries have passed the website in 50% of hotels over the past 3 years.

  • OTA commission

    Booking, Expedia, Agoda commissions sit at 15-22%. A direct booking = full gross margin.

  • Night requests

    Unanswered night messages often drift to OTAs. The night shift is operationally the most expensive hour.

  • Multilingual guests

    Resort + boutique hotels see guests from 5+ countries. Translator capacity and language coverage are critical.

Guest journey

From booking to post-stay, five distinct touchpoints.

AI runs at every stage; you only step in for the critical moments.

  1. 01

    Booking

    Availability check → price → draft booking. From your live hotel data.

  2. 02

    Arrival

    Welcome message, check-in directions, room info — sent hours before arrival.

  3. 03

    In-stay

    Towels, room service, restaurant tip, late check-out — instant reply, routed to the right team.

  4. 04

    Departure

    Check-out reminder, invoice, transport. Sensitive cases escalated to a human operator.

  5. 05

    Post-stay

    Review invite, loyalty campaign, re-booking nudge.

Explore the journey flow
Autosify by the numbers

What we claim is what we measure.

Four items below are Autosify capabilities we ship today — not customer-success stories, but system capacity.

<10s
Average AI response timeFrom guest message arrival to AI reply. Reported per channel in the Analytics panel.
23
Auto-reply languagesWhatever language the guest writes in, AI answers in. Your team reads in their own.
8
Messaging channelsWhatsApp Business, Instagram, Messenger, Telegram, LINE, web widget, email, SMS — all live.
7
Live PMS integrationsCloudbeds, Mews, Oracle OPERA Cloud, Elektraweb, HotelRunner, WebHotelier, Siteminder — real-time sync.
Four product areas

One area for every part of your hotel's operation.

AI reply engine, multi-channel inbox, PMS integrations and guest journey — Autosify's four product areas carry the day-to-day load.

AI & Auto-reply

Replies in seconds, AI that asks for missing info, self-learning FAQ — the quiet backbone of your operation.

See AI features

Multi-channel Inbox

WhatsApp, Instagram, Messenger, Telegram, web widget and email — one panel, 23 languages.

Channels & languages

PMS & Integrations

7 live PMS — Cloudbeds, Mews, OPERA Cloud, Elektraweb +3 more. Real-time availability and booking sync.

Integrations

Guest Journey

From booking to check-out, pre-arrival to post-stay review — every step automatic.

Journey flow

Traditional — Autosify

The traditional hotel inbox, a visible difference replaces it.

Six dimensions, side-by-side — a hotel without conversation automation vs. Autosify Hotel.

Traditional hotel
Autosify Hotel

01

Response time

Eski

Hours of waiting; most messages get answered the next morning.

Yeni

Under 10 seconds, in the guest's language, 24/7.

02

FAQ load

Eski

The same question typed 40+ times a day — Wi-Fi, parking, check-in.

Yeni

The FAQ library handles repeats; the team focuses on edge cases.

03

Inbox

Eski

3 channels, 3 tabs — who wrote and who replied gets lost.

Yeni

One inbox · assignment · sentiment · guest history — on one card.

04

Upsell

Eski

Late checkout, spa, transfer offers are ad-hoc — they miss the right moment.

Yeni

Time-based triggers send the offer during the stay.

05

Pre-arrival

Eski

Nobody remembers; your VIP gets notified late.

Yeni

T-48h, T-24h, arrival day — on time, in your hotel's voice.

06

Language coverage

Eski

Interpreter needed; reply delayed, meaning risks getting lost.

Yeni

23 languages auto-detected and replied to in kind.

Expected outcomes

What customers of similar conversation-automation products typically see.

The numbers below are upper-range benchmarks drawn from public case studies of similar products. Your hotel's result depends on volume, channel mix, and setup quality.

up to 85%

of guest FAQs resolved instantly

up to 70%

reduction in incoming calls

up to 200%

increase in online check-ins

up to 20%

uplift in in-stay upsell revenue

up to 12%

uplift in direct bookings

Sourced from public customer case studies across the guest-communications automation category. These are expected upper ranges, not guarantees for Autosify specifically.

Let's review the right plan for your hotel in 30 minutes.

On the demo we get to know your hotel, calculate pricing for your room count and clarify the timeline.

Request Demo